Shipping Policy

Last Updated: September 19, 2026

Thank you for shopping with The Butter Babe! Our products are handcrafted in small batches, and we take care when preparing and packaging every order.

Order Processing

We know you're excited to receive your Butter Babe goodies, so we don't like to keep you waiting!

Orders are typically processed and prepared for shipping within 1–2 business days, excluding weekends and holidays.

Processing time is separate from the delivery time provided by the shipping carrier.

During sales, holidays, or unusually high order volume, processing may take a little longer. If there is an unexpected delay with your order, we'll do our best to keep you informed.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the products in your order and the available shipping options.

From time to time, The Butter Babe may offer free or discounted shipping as part of a promotion. Any requirements or restrictions will be stated with the promotional offer.

Delivery Times

Delivery estimates shown at checkout are provided by the shipping carrier and begin after your order has been processed and shipped.

Carrier delivery times are estimates and are not guaranteed by The Butter Babe.

Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery.

Warm-Weather Shipping

Many Butter Babe products are made with natural plant butters and oils that can soften or melt when exposed to high temperatures.

During warmer months, we take reasonable care when packaging temperature-sensitive products, but we cannot control the temperature of a package once it leaves our hands.

If your body butter arrives softened or melted, place the container upright in a cool location or refrigerator until the product becomes firm again.

Melting and resolidifying may change the whipped texture or appearance of a body butter, but this does not necessarily mean the product is damaged or unusable.

Whenever possible, we recommend retrieving packages promptly after delivery rather than allowing them to remain outside in direct sunlight or high temperatures.

Shipping Address

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us as soon as possible at thebutterbabe@yahoo.com.

We will make every reasonable effort to correct the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Tracking Your Order

When tracking information is available, it will be provided after your order ships.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

A tracking status showing Delivered means the carrier has reported the package as delivered to the address provided with the order.

If you cannot locate a package marked as delivered, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

You may also contact us at thebutterbabe@yahoo.com, and we will assist where reasonably possible.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery may occasionally be delayed for reasons outside our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at thebutterbabe@yahoo.com so we can help determine the appropriate next step.

Damaged Packages

Please inspect your order when it arrives.

If an item arrives damaged, leaking, broken, or you receive the wrong product, contact us as soon as possible at thebutterbabe@yahoo.com.

Please include your order number, a description of the problem, and photos of the damaged product and shipping packaging when applicable. This information helps us determine what happened and how best to resolve the issue.

Local Markets & In-Person Purchases

Products purchased directly from The Butter Babe at vendor markets, pop-ups, or other in-person events are not subject to this shipping policy because no shipment is involved.

Please contact us at thebutterbabe@yahoo.com if you have a problem with an in-person purchase.

Questions About Shipping?

If you have questions about an order or shipment, please contact:

The Butter Babe
Email: thebutterbabe@yahoo.com

We appreciate your patience while your Butter Babe order makes its way to you—and thank you for supporting our small-batch body-care business. 💙